FAQs

Do I need an appointment?

Appointments are not necessary, but if you are able to call first, that is appreciated!  This way we can be sure someone is available to see you.  The MFJC opens at 12:00pm and closes at 4:00pm Monday, Tuesday, Wednesday and Friday. We are open 12:00pm to 8:00 pm on Thursdays for people who may not be available during the day.

Is there a cost for services at the Family Justice Center?

Currently there is no fee affiliated with any service the MFJC provides.

May I bring a friend or family member with me for support?

Yes. You are welcome to bring a friend or family member for support. However when you speak to one of the professional staff, your friend may be asked to wait in one of the waiting areas. Additionally your friend or family member may be asked to provide basic personal information.

Can I bring my children with me?

Yes. There is currently childcare available Monday from 12-4pm and Thursdays for 5-7pm free of charge.  Outside of those times you can bring a friend to watch the children in our childcare space while you speak with MFJC staff.

Can the FJC help me get a protection order?

Yes, an advocate can help you fill out a protection/restraining order request. Advocates may also be able to help you apply for an attorney to help you at subsequent proceedings.

Will anyone find out I was at the Family Justice Center?

All client records and information are kept in the strictest of confidence. Information will not be shared without a written release form from the client or where legal exceptions exist. Our doors are locked and only visitors appropriate for services are allowed inside.

Is the FJC accessible to persons with physical challenges or other needs?

Yes. We are accessible via elevator for those with physical limitations. We also utilize the Language Line for interpretation for those who are most comfortable speaking in their native language.

Are all services available all the time the Family Justice Center is open?

If you are looking for a specific service it is best to call ahead of time to confirm when that service provider is scheduled to be onsite.

Must I speak with law enforcement if I come to the FJC? 

No. No one is required to speak with any of the MFJC partners. Each service is available to you but none are required to access the MFJC. The only thing required is a basic assessment/intake to best understand your situation and how we can best assist you.

Can I return for additional services? 
Yes. The MFJC is a one-stop-shop, but you can return as often as you need to access additional services.